Apollo blake is the premiere contact centre supporting Canada.We are a specialized contact centre that provides tailored customer care and back office (BPO) solutions for businesses who needs, services or products inherently require a specialized touch. Since 2008, Apollo blake’s contact centre has been servicing a global clientele on 5 continents providing customized services through phone, email, technical, live chat, social media, and back office (BPO) support. We are the answer for companies seeking customer care/BPO support in which the traditional “plug-n-play” contact centre factory simply will not work nor meet the level of expectations your customers deserve. Apollo blake sets itself apart from every other call centre supporting Canada – and the world as well!
Agent turnover (annual) in the contact centre industry ranges from 30%-45% in the US (QATC) to over 50% in major off-shore locations. At Apollo blake we average less than 7% agent turnover. In addition, all of our leaders have been with us since our beginning - more than fifteen years ago! Continuity is key to our success – and yours, with Apollo blake!
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